HELP & CONTACT

Questions and grievances

Is anything read or filled in automatically?

No. MedKhata is manual entry only right now — there is no AI or OCR reading your reports or prescriptions for you. You type in what you want kept.

Will I get reminders to take a dose?

Not yet. Medicine times are recorded for your own tracking, but MedKhata doesn't send alerts.

What happens if I deactivate my account?

You're signed out everywhere immediately. Nothing is deleted — your family's members, records and documents stay as they are, and signing back in with the same password within 30 days reactivates the account.

Can I have my data permanently deleted?

We're finalising this contact. Check back soon.

Grievance Officer

Grievance Officer contact details are being finalised and will appear here shortly.